Crisis Communication Template

Create a crisis communication response template for [TYPE OF CRISIS/ISSUE]. Context: [ADD RELEVANT BACKGROUND]. Include: 1) Immediate holding statement (first hour), 2) Detailed statement addressing the issue, 3) Acknowledgment of impact/concern, 4) Actions being taken, 5) Accountability statement, 6) Next steps and timeline, 7) Contact information for questions, 8) Internal communication version for employees, 9) FAQ section for common questions, 10) Social media response templates. Tone: transparent, accountable, empathetic.