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Glassdoor Employer Response

Employer Branding & Reputation ManagementIntermediate

The prompt

Write professional responses to Glassdoor reviews for [YOUR COMPANY]. Create templates for: Positive Review Response: 1) Thank the reviewer, 2) Highlight specific points they mentioned, 3) Reinforce company values, 4) Invite continued engagement. Constructive/Mixed Review Response: 1) Thank for honest feedback, 2) Acknowledge specific concerns without being defensive, 3) Explain improvements or context where appropriate, 4) Note commitment to employee experience, 5) Invite offline conversation. Negative Review Response: 1) Professional acknowledgment, 2) Avoid blame or excuses, 3) State company values and how feedback helps, 4) Describe steps being taken (if applicable), 5) Offer private resolution path. Keep all responses: Professional, authentic, non-defensive, template-following (so they're consistent). Vary slightly per review to avoid copy-paste appearance.