Survey Design - Customer Feedback

Design a customer feedback survey for [YOUR COMPANY]. Goal: [WHAT YOU WANT TO LEARN]. Audience: [WHO YOU'RE SURVEYING]. Include: 1) Introduction explaining purpose and time commitment, 2) 10-12 questions mixing multiple choice, rating scales, and open-ended, 3) Logical flow from general to specific, 4) Questions covering: satisfaction, usage patterns, pain points, feature requests, NPS, 5) Demographic questions if needed, 6) Thank you message, 7) Incentive details if applicable: [YOUR INCENTIVE]. Provide question rationale and analysis tips for each.